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I'm having problems accessing my profile

If you are having problems accessing your account, try resetting your password. Passwords have a 30 day limit to protect you and your privacy. Once you receive a temporary password, you can go into your settings and change it to something you'll remember. When you need expert assistance for your online account issues, turn to iconap.com agents. The help you need, you get in minutes. Resolve your issues now.

How do I renew my trial membership?

Once your 30 day trial membership is expired your membership will roll into the next month and you will see the new month's charges reflected on your credit card statement. Until you cancel your membership, your subscription will never expire. Keep up to date on your account activities through your profile settings.

What can I expect from iconap.com's online team?

If you are experiencing any issues with your account or service, contact an iconap.com expert to get your problems fixed, fast! There are a few different ways to get in contact with an iconap.com agent. You can call 1-866-645-1346, start a live chat or e-mail support@iconap.com

How can I change my username and/or password?

All of your information is stored in your Account Settings. If you want to change your username or password, you can easily do that from your profile page. If you need assistance with this, contact an iconap.com representative.

What steps can I take to cancel my membership?

At any time, you can go into your Account Settings and cancel your membership and delete your account. Your membership is on a month to month basis so if you cancel mid-month, you will still be charged for the remaining days. An online iconap.com expert can assist you further through live chat , or by phone at 1-866-645-1346.

My question isn't listed here, how else can I get help?

Customer service representatives are online and available to answer any and all questions that you may have regarding your membership subscription. If you require urgent assistance, connect with an expert through live chat now!

I keep seeing extra charges on my credit card statement

If you are seeing extra charges, they could be linked to other services that you've opted into. You can view these services in your Account Settings under 'subscriptions.' If you are having trouble finding this information or believe that you are being charged by mistake, contact an iconap.com expert today.

Keep this information handy

When you need assistance, iconap.com experts are online to assist you. Getting in touch is easy and there are a few ways to do that. E-mail support@iconap.com or talk to a live agent. Our phone line and support is open 24 hours a day, 7 days a week at 1-866-645-1346.


Representatives are available 7 days a week, 24 hours a day to ensure that you are satisfied with our service. In order to expedite the solutions you need, please have your username ready and include the site name affiliated with your membership.

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